REPORTS & DOCUMENTS

The following warranty conditions apply to OilQuick products:

  • OilQuick Americas provides a warranty against technical faults regarding materials and construction.
  • The warranty means that OQ Americas of its own volition will replace or repair parts of supplied products, that have become unusable due to a material or manufacturing fault.
  • The warranty period is 24 months or 3000 machine hours, whichever comes sooner. The warranty applies from the date on which the product was supplied to the end customer.
  • The warranty period applies from and including the date of delivery to the end customer. A condition of OQAB handling warranty claims is that the registration card has been properly sent in to OQAB.
  • Replacement parts and repair time are paid by OQAB on the condition that the claim has been approved. However, reimbursement is not available for travel costs, journey times, consumable materials, hydraulic oil or down time.
  • The warranty does not cover faults that have arisen due to natural wear, negligence, incorrect installation or other circumstances outside OQAB’s control.
  • The warranty becomes invalid if the OilQuick product has been rebuilt or modified without OQAB’s written approval. Non OilQuick original replacement parts are not replaced. Replacement parts supplied after the end of the warranty period, have a 3 month guarantee, at which only the replacement part is replaced on the condition that the replacement part has been fitted by an OQAB approved workshop or representative and that it confirms that no play, contamination, wear or similar has adversely affected the part.
  • Faults that occur during the warranty period are replaced by OQAB on the condition that the claim form is sent to OQAB within 30 days of the damage occurring and that the fault is eligible for a warranty claim.
  • The warranty applies on the condition that the product is installed and controlled according to the requirements and installation instructions given in the applicable manual.
  • The warranty only applies if original OilQuick parts are used together with our OilQuick quick coupler systems.

OQSS USER MANUAL

Download OQSS User Manual

OQSS INSTALLATION MANUAL

Download OQSS Installation Manual

OQSS Parts Manual

Download OQSS Parts Manual

OilQuick Americas products meet ISO safety regulations for quick coupler safety. To ensure safe use, it's essential to follow all applicable safety guidelines:

  • Adherence to Safety Regulations

    • Follow safety instructions in the OilQuick manual.
    • Observe safety regulations in the base machine manual.
    • Comply with local safety regulations in your area of operation.

  • OilQuick Safety System (OQSS)

    • OQSS is an electronic control system designed for excavators with OilQuick quick couplers.
    • This system enhances job site safety when changing attachments.
    • Operators should read the manual carefully before installation and use.

  • Operator Responsibility

    • Machine operators are responsible for their own safety and those around them.
    • Understanding machine functions and safe operation is critical.
    • OQSS provides monitoring and guidance but does not replace operator awareness.

  • Ensuring Proper Use

    • The OilQuick coupler with OQSS improves efficiency and productivity.
    • Changes to OilQuick products require approval from OilQuick Americas.
    • Unauthorized modifications to quick couplers, components, or OQSS will:
      • Void the manufacturer’s warranty.
      • Invalidate compliance with ISO safety standards.

QUALITY POLICY

Purpose: To comprehensively describe our approach to Quality.
Extent: The Quality Policy shall constitute the guidelines for all work.
Responsibility: Management is responsible that Quality Policy content is made clear and supported by all employees.

 

OilQuick shall:

  • Be the customers first choice for automatic tool exchange and exceed their expectations.
  • Supply innovative products and services with respect for society.
  • Build trust and confidence with customers by delivering outstanding Quality.
  • Have employees with the right skills to responsibly participate in the work to continuously improve our processes(Kaizen).
  • Carry out systematic risk-analysis for Quality Assurance activities.
  • Quickly stop the process and prepare before the product reaches the customer.
  • Ensure that the purchased Quality of products and services meet the standards we set for ourselves:
    • Suppliers Quality performance must be evaluated before a contract is signed.
    • We shall set clear Quality standards and regularly evaluate how the supplier meets the requirements.

How:

  • Build in Quality according to the best known practice, without adjustments or cassations.
  • Always apply root cause analysis to come to the bottom of the problem.
  • Regularly evaluate and document how the market and individual customers perceive our products and services. We shall quickly act on the results of the evaluations.